Pretty Mattress, Horrible Durability, Even Worse Support
Avoid Avoid Avoid
4/24/2025
I purchased this mattress, along with two others for all rooms. Less than six months in, one mattress developed a deep sag in the middle, which has significantly affected comfort and support.
When I submitted a warranty claim, I was met with delays, inconsistent answers, and ultimately a denial based on what they called an "improper foundation"-even though the tag on the mattress clearly states it's intended to be used with or without a foundation. At no point during purchase was I informed that using a high-quality, name-brand platform or box spring would void the warranty - IT HAS TO BE THEIRS.
We even offered to pay out of pocket for an in-person inspection to fairly evaluate the issue. That was ignored. Instead of support, we were offered a 50% discount to buy a new mattress-from the same company that failed to honor our warranty in the first place. That isn't a solution. It's an upsell.
As longtime customers, this was incredibly frustrating. I trusted this brand. But now, after this experience, I would not recommend it to anyone. The product looks impressive, but that doesn't matter when it breaks down quickly and the company refuses to stand behind it.
If you're considering this mattress, I urge you to read the fine print and look beyond the branding. And if you expect your warranty to mean anything, prepare for a fight.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
A bed for everyone in the house! Even our bunny loves it!
Bunny and us love our bed!
4/22/2025
The medium firm, tight top mattress is a dream. I no longer have years of back ache when waking up. The bed has a normal temperature and cushions nicely to our bodies. We just love the comfort and support of our new bed! The higher box frame fits nicely into the sturdy frame which has great legs on it. I can now store things under our bed, a real win for us!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Sleeping on My Side an ISSUE
Goldilocks
4/21/2025
Hello: I have this bed at my home and now in an apartment for work. This bed seems softer than the beds at home. Additionally, I am having pain in one of my hips when I sleep on my side. I need a mattress that is firmer than this. Thank you.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Beautifully made . Well constructed. Very comfortable
Sleepyme
4/21/2025
i have had it for 2 weeks and so far so good.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Yes
Mark
4/21/2025
Very comfortable sleep like a baby
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Disappointed
Disappointed Sleeper
4/20/2025
For years I've always wanted a Stearns & Foster mattress and this was my first experience purchasing one. I called directly and spoke with an agent and inquired about comfort levels and asked for advice on which would be the best for me. I told the agent that I wanted firm and supportive yet comfortable and I didn't want to sink into the bed or for it to be hard for me to get in and out of the bed. Unfortunately, this specific one was exactly what I didn't need. I tried to give it a little time, but as time has progressed the mattress has begun to sink in further and I can feel the springs in the mattress poking me and I feel lower back pain sleeping in it. This is not the quality that I expect, especially at this price point. Feeling as though I do not have much of a choice right now, I'm going to try a firmer mattress in the tight top in hopes that it will be better.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Comfort and support - where I need it!
Sleepy Nurse
4/17/2025
This mattress has given me a whole new sleep experience. I chose the medium pillow top and it is perfect for me (prefers a firmer mattress) and my husband (prefers a soft, sink into it, mattress). We're both happy and sleeping like little angels.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Sleeping Exponentially Better!
Kal
4/16/2025
Our sleep improved immediately after purchasing this mattress! Wonderful!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
After 2 yrs sagging on both sides of the king mattress
Sore shoulders
4/15/2025
We purchased this mattress 2 years ago and at first it was great. After 2 yrs of sleeping on it even rotating it is sagging really bad. We tried to use the warranty and because the tag was off the mattress (not sure who removed it) they denied the claim and we are stuck with a 2 year old luxury mattress that sags really bad. Wouldn't buy this product again!!!!
Originally posted on stearnsandfoster.com
No, I do not recommend this product
The Best All Night
So Lucky
4/15/2025
This is the second Stearns and Foster mattress we have purchased. The first was a delight to sleep on and our new one is also excellent. Great support and comfort. We couldn't be happier with our purchase. It's nice to know the quality has not diminished over time. A very satisfied customer.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Happy Sleeper
Odie
4/13/2025
I purchased this mattress due to pain with RA. First night, slept pretty good as apposed to tossing and turning all night to get comfortable. I look forward to many nights of good sleep which will lessen my pain. Thank you for making a quality product.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
So far, so good! Where's the invoice/warranty info?
Happy So Far
4/13/2025
So far so good! I'm 6', 210 lbs and I needed to replace my previous mattress that had developed sagging "hammock spots" that exacerbated previous back injuries. However, these spots developed over a 15 year period (mattress had a 10-year warranty!)
I'm hopeful that this mattress will last as long? It came with a 90-day return policy but I'm confident that no problems will appear before 90 days. I did not receive any sales invoice, or paperwork listing any warranty applicable to this mattress which leaves me uneasy about this purchase. As I said, so far, so good, but I hardly think I've had an adequate amount of time to come up with a valid and reliable judgement! I'd appreciate some documentation regarding a warranty and think a follow-up in 5 years would be more appropriate!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Best Mattress!
CGriffey
4/12/2025
We have tried several memory foam mattresses and decided to go back to a more traditional mattress with springs. This one is amazing, both my husband and I are finally waking up without back pain. Highly recommend.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
This is my second Stearns and Foster Lux mattress.
Snoozer
4/11/2025
Love the Lux Estate mattress. This is my second mattress from Stearns and Foster mattress. I absolutely love the new blue color. Quality is top notch. Also ordering from the website instead of a big box store is must cheaper.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Love This Mattress!
Back Pain No More
4/11/2025
After 12 years my prior Stearns & Foster Estate needed to be retired. I knew without a doubt that I wanted another. I did research and found the mattress I wanted but decided to see if I could keep my money local. My husband and I went to two furniture stores. Both stores told us that the mattress I wanted was not available nor orderable and attempted to sell us something I didn't want. The first thing I did upon returning home was order the mattress from the Stearns & Foster website. Within two weeks the mattress was delivered. I absolutely LOVE it! I sleep so good that I don't want to get out in the morning. The mattress provides the support I need for my back plus is soft enough that I feel as if I'm cradled all night long. I injured my back in the past and I do not have any back pain or stiffness upon waking. Thank you for making this mattress!!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Simply the best
Princess and the Pea
4/11/2025
We needed to replace our old Sterns and Foster mattress and I was not sure what model would be similar. I emailed my information and was quickly sent an answer that it was the Estate Firm. We ordered it in February and it was delivered in the three weeks timeframe. The white glove delivery service is the best. We love our new mattress. It is extremely comfortable and it took zero time to adjust to. I recommend Sterns and Foster to anyone that is looking for a new mattress because of their superior quality.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
We are addict to this mattress brand!!!
Cruella
4/10/2025
This mattress is a game-changer! Super comfortable, with the perfect balance of support. we've been sleeping better then ever!! it's our second one, we bought one about 10-12 years ago and now again we decided that was time to buy a new one. Highly recommended it to anyone looking to upgrade their sleep.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Painfully uncomfortable after 1 year
Royally disappointed
4/10/2025
About 1 year in the mattress started becoming uncomfortable. The mattress has dips/indents on both sides where we sleep, and a hump in the middle. We rotate the bed 4 times a year. Both my partner and I started having a tough time sleeping through the night-- waking up with pins and needles / different parts of our body falling asleep-- shoulders, arms, legs. We started waking up with aches and pains in our shoulders or hips or ribs or back. The mattress started out amazing. Now the couch is more comfortable than this mattress. For almost $4thousand dollars not including the special base and frame it requires, this mattress was a huge disappointment. Now looking to replace it and feeling foolish for wasting so much money on a "luxury mattress" that we were hoping would have been comfortable for at least the 10 year warranty minimum. Highly recommend a different mattress-- not this one.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Such A Huge Improvement
Nod
4/10/2025
I'll be honest, it took me a couple of nights to make the adjustment from a worn-out 13-year-old plush foam mattress to the Lux Estate Elite Pillow Top Medium, but I think that's normal. My body wasn't accustomed to sleeping on such a high quality, well-built mattress. Now that it is, the improvement to my quality of sleep has me wishing I had upgraded a few years ago.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Supportive and Firm
Side Sleeper
4/9/2025
This mattress is really great! Very supportive and has improved my back pain.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Flawless and Well-Made
Restful Sleeper
4/7/2025
My first impression was the mattress was very well protected for shipping. It has a beautiful and meticulous construction. The delivery guys were careful and polite. But most of all, the mattress is soft and comfortable but still supportive. Very happy.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Comfortable and best quality
Satisfied Customer
4/6/2025
Mattress is very comfortable. I get my sleep and rest every night. I wake up more energized. I wish I had bought a bigger size! Very satisfied with this mattress.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Wonderful mattress!
Kak & Mel
4/6/2025
Purchased this mattress in March 2025 after our old mattress gave us no support at all. What a difference it has made in our lives! I was diagnosed with osteoporosis in my spine & hips last month which causes me to have back pain. My husband has severe knee pain. After just a few nights on this mattress, I woke up with NO back pain and my husband's knee isn't as bad upon waking either. We were hesitant buying this mattress because of the higher cost than some, but it was definitely well worth it.
I would definitely recommend this mattress!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Life changer
Rob
4/5/2025
Coming from an old memory foam mattress, I was having trouble sleeping for far too long. I opted for the Lux estate in medium and it's the best of comfort and support all packed into one. I track my sleep on my watch and the quantity and quality of my sleep immediately improved. Needless to say I've got my life back because of this mattress, waking up refreshed on a regular basis again!
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Most comfortable mattress
Happy Pregnant Customer
4/4/2025
Had the mattress for a month now and we've never had a better night's sleep. At 7 months pregnant I had lost hope for a restful sleep and I swear this mattress has significantly helped. My husband also believes it to be the best mattress he has ever slept on.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
The Best on the market
Blue Sky
4/4/2025
After trying most of all the products on the market, we found that product to be the best overall for us and our guess.
Thank to Paul for the patience and the Great service.
Peter & Genevieve
Maine Old Orchard Beach
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Elegance at its best 1
Betty
4/3/2025
Best sleep I've ever had
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Super Support for A Big Guy
Senior Sound Sleeper
4/3/2025
I'm a single big guy at 6'4" and 250 lbs. And had a hard time finding a firm enough mattress that wasn't like laying on concrete. This Stearns and Foster mattress is the perfect blend of comfort and support for back or side sleeping. It provides a good night's sleep! And i don't sag into it while sitting to get dressed.
It has a slight crowned effect in the middle that seems to feel like like I'm on a slight slant. Stearns and Foster says this will go away over time as I break it in sleeping in different locations on the bed, but my cpap hose prevents me from reaching the other side, and I'm not strong enough to spin the mattress end to end.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Way overpriced for what it was...very disappointing l
James
4/3/2025
Not comfortable and overpriced for what it is. I just threw it away and bought a different brand cause I didn't even want a refund or replacement
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Great mattress
Ahit
4/3/2025
I have had the mattress for one month. One of the best mattresses I've ever bought. Bought the foundations to assure warranty coverage should I have the need at any point.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
This mattress is awful
ChicagoBob
4/2/2025
Got the Lux Estate Pillow Top Firm mattress. I am sorry this mattress is awful. Tried it in the store it was different. Now I wake to a sore hip most mornings. Purchased from the Mattress Firm and had it delivered. Slept on it for few weeks. Contacted Mattress firm and said this seems too hard or there is something wrong with it. They told me it takes a few weeks to break in. I said OK, before I knew it I let the return date slip. It was not the most important thing on my mind since my wife had knee surgery. So now I am stuck. The pillow top smushes down and you hit the springs which have ZERO give. Me and the wife toss and turn and look for a comfortable spot. I have yet to feel the independent coils. I am a side sleeper and a bit heavy and weigh about 240lbs. They recommended a firm vs medium bed. In the store it felt OK. Now after months I hoped the independent coils would wear in but its still like sleeping on a 3 inch foam mattress with a board underneath. How this product has changed your life, its made is miserable. Wish I would have never purchased this highly recommended mattress. Its expensive and nothing I would recommend.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Absolute worst mattress I have purchased in 30 years.
Wish I could sleep
4/2/2025
After 5 months, we had the shop we bought this piece of crap from come out on a warranty as we were basically sleeping two valleys. We had permanent depressions, so Mattress Firm replaced it. 7 months later, same issue, but it was even worse this time. Mattress Firm refused to warranty the second mattress and would not refund us or provide an alternative brand. The entire "NO FLIP" thing is a BS marketing ploy to rip people off. (BTW, I weight 190lbs, and my wife is only 130 lbs. So with how costly these mattresses are they should never have had these issues. Our son has our old (flipable) Sealy pillow top that is probably 14-15 years old and it is just as perfect as the day I bought it. DO NOT WASTE YOUR MONEY- buy another brand!!! Sealy/Sterns and Foster has gone WAY downhill over the last 10 years. I would give it zero stars but it wont let me. Shame on you Sealy for producing crap.
Originally posted on stearnsandfoster.com
No, I do not recommend this product
Superior comfort
Tired nurse
4/2/2025
I have thoroughly been enjoying my new soft pillow top mattress for 2 month now. I work long shifts and I look forward to coming home and getting a long nights sleep on my mattress. It super comfy and the soft pillow top is soft but very supportive at the same. I am glad that I splurged on this purchase.i am a back and side sleeper and this mattress does both well.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Comfortable and white glove service is amazing
Katrina
4/1/2025
We are sleeping so much better and more soundly. We both feel more rested, I toss and turn a lot and it does does not disturb my husband. It is firm yet does not feel like a board.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Comfortable and white glove service is amazing
Katrina
4/1/2025
We are sleeping so much better and more soundly. We both feel more rested, I toss and turn a lot and it does does not disturb my husband. It is firm yet does not feel like a board.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Comfortable and white glove service is amazing
Katrina
4/1/2025
We are sleeping so much better and more soundly. We both feel more rested, I toss and turn a lot and it does does not disturb my husband. It is firm yet does not feel like a board.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
Comfortable and white glove service is amazing
Katrina
4/1/2025
We are sleeping so much better and more soundly. We both feel more rested, I toss and turn a lot and it does does not disturb my husband. It is firm yet does not feel like a board.
Originally posted on stearnsandfoster.com
Yes, I recommend this product
